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本书分三篇、十五章内容，第一、二篇重点介绍了护理礼仪和护理人际沟通的有关知识，第三篇是实训与考核。（ The book is divided into three articles and fifteen chapters. The first and second article mainly introduces knowledge on nursing etiquette and interpersonal communication respectively. The third article is training and assessment.）
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